Unit of work that can be planned and where we can identify the beginning, the end, the resources, the costs and the tangible result

Way of leading a project = organizational system + S methods

Current situation of a given context or environment to be analysed

Analyze allowing to check that the objectives were achieved. Feedback on experiences allowing to capitalize know-how in the company with an aim of improving the estimates on the future projects.

It is one of the key document of the Management of Project whose objective is to provide a detailed description of the project which is built. It is the document whose validation will make it possible the project to be to manage in the Projects Portfolio. It positions after the RFQ and before the Global Project Plan.

Last phase of a project where a final assessment of the project is realized.

The document binding for best and worse the company and its customer. It describes reciprocal engagements

A whole of the indicators dedicated to a field of observation defined, times, costs, quality.

Phase of a project where the conception of the solution is realized.

Phase of a project where the solution is developped in details

It is a sub process of Six Sigma. DMAIC (Define, Measure, Analyze, Improve and Control) is a process of continuous improvement. It is a systematic process, scientist who bases himself on facts. This process “in loop” eliminates the unproductive stages, often focuses on new indicators of measurement, and uses technologies to evolve.

The Six Sigma DMAIC process (Define, Measure, Analyze, Improve, Control) is an improvement system for existing processes falling below specification and looking for incremental improvement.

The Six Sigma DMADV process (Define, Measure, Analyze, Design, Verify) is an improvement system used to develop new processes or products at Six Sigma quality levels. It can also be employed if a current process requires more than just incremental improvement.

Outflow of … information, material, goods, financial, people

A group of people whose individual objectives are supposed to converge towards a common objective

A person, often external, supporting synergy in a company, between the people and the departments or the functions implied in a project

Is the translation of waitings of the applicant

The International Project Management Association, Europe based and located in The Netherlands. It establishes the standards fro Project Management

Information representative of a reality of the business and which ensures the visibility of it (costs, delivery times, quality, etc)

A computing environment running business applications

Phase of a projet where the first elements to build the project are produced

International Organisation for Standardization

A contract signed between a customer (Mandant) and the supplier or service provider (Agent)

Manner of making within the framework of the studies = Means +S tools.

Need = S functions.Corresponds to waitings of the applicant (mandant), is a desire or a need (answers to the why), can be explicit or implicit, existing or potential.

To give the optimal output to something by creating the most favorable conditions or by drawing the best possible party

A contractual clause aiming at punishing (to penalize) the holder in the event of failure with certain engagements (delivery times, costs, performances)

The Project Management Institute, US based and located in Canada. It establishes the standards fro Project Management (www.pmimontreal.org)

Phase of project where the whole organisation of the project is realized.

A description of operations the purpose of which is to convey and transfomer information. It is composed of activities, tasks, documents, resources

Continuation of activities connected between them by flows of information and/or matters which they treat. From one or more entries (inputs) the process transforms a series of activities into a result (output) waited representing a value added for the customer. In other terms, the processes are places of creation of the value

Illustrated description of how things get done, which enables participants to visualize an entire process and identify areas of strength and weaknesses. It helps reduce cycle time and defects while recognizing the value of individual contributions.

Economic quality of a business for which the selling price is higher than the cost. Profitability is of as much larger than the margin is large.

A whole of activities intend to obtain, starting from a given situation, a single and singular result, meeting an objective or a clarified need whose result is called the Product (tangible or intangible)

Center of expertise in Management of Project, technological survey.
Quality assurance as regards project.
Provides "Best Practices" Works out and makes apply key pocédures, methods, tools, documents.
Capitalizes on the experiments.
Trains the Project Leaders.
Improves the profitability of the projects and the productivity of the resources

Quality = S satisfactions brought to the functions. A level of satisfaction brought to the need and the functions.

Phase of a project where the solution is implemented.

A technical reception consisting for the customer checking the conformity of the delivery to the request

A new invention or more commonly, a fundamental, radical or spectacular change. Used especially as regards management of entrerpise

Request for Quotation is a document asking for the opening of a project and its preliminary quotation.

An means, material, human or financial allowing to carry out an activity.

Roles & Responsabilities matrix

Methodology of Management of Quality recommending the improvement of the processes by elimination of variations, in order to deliver products and services close to the perfection. Six Sigma is a terminology of statistics indicating the 6th level (highest) which measures the difference between the deviation of a process and its perfection

S pecific, M easurable, A chievable, R ealistic, T ime

Executive team who lead and take strategic decisions about the management of projects

The supply chain model focuses on activities that get raw materials and subassemblies into a manufacturing operation smoothly and economically. That makes supply-chain a subset of the value-chain.

A company which sells products or services, standard or specific to a purchaser (customers)

See activity

A cell gathering full-time all the contributors for projects with character of urgency or strategic

A future situation of a given context or environment to be changed or to make evolve

A mean to do something within the charter of a study

Value-chain is a high-level processes which looks at every step from raw materials to the customer. The goal is to deliver maximum value to the cutomer for the least possible total cost.

A change in a process or business practice that may alter its expected outcome